Refund policy

Pickleball Fanatics Return Policy

At Pickleball Fanatics, we want you to be completely satisfied with your purchase. If you are not happy with an item, we’re here to help.

Returns

We accept returns within 30 days of the original purchase date.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

Items that show signs of use, damage, or missing packaging may not be eligible for a refund.

Non-Returnable Items

Certain items may not be eligible for return, including:

  • Products that have been used or damaged after delivery

  • Items marked as final sale

Engage Pickleball Paddles

Engage pickleball paddles are covered under Engage’s own return and warranty policy.
For returns, exchanges, or warranty claims on Engage paddles, please contact Engage Pickleball directly or visit their official website for assistance.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

  • Your refund will be processed to your original payment method.

  • Please allow 5–10 business days for the refund to appear on your statement depending on your payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery so we can resolve the issue quickly.

How to Start a Return

To initiate a return, please contact us with your:

  • Order number

  • Item you wish to return

  • Reason for the return